This Privacy Policy explains how Crown Online Casino handles information connected with website browsing, content interactions, contact requests, technical security, analytics and external links. It is written for adult visitors who want clear information before using the site.
Crown Online Casino is intended for adults only. The information on this website is general in nature and should not be treated as legal, financial or professional gambling advice.
Crown Online Casino is an informational website focused on casino guides, game category explanations, payment overviews, safer-play education and general online casino comparison content. We aim to keep privacy practices understandable, proportionate and aligned with the type of website we operate.
This policy covers information that may be processed when you visit our pages, use navigation links, read our guides, submit a message through a contact method, or interact with technical features such as cookies, analytics and security tools.
We do not ask visitors to create an account directly on this website, and we do not process deposits, withdrawals, wagers or identity verification documents through this site. If you leave our website for a third-party operator, that operator’s own privacy policy applies.
Technical information may include browser type, device category, operating system, approximate location derived from IP address, referring page, session timestamps, visited URLs and error logs. This helps us understand whether pages load correctly and whether the site is being abused.
Usage information may include the pages you view, links you click, approximate time on page, scroll depth, search or filter behaviour where available, and interactions with buttons. We use this in aggregated form to improve navigation and content clarity.
Contact information may include your name, email address and the content of your message if you choose to contact us. Please do not send passwords, banking details, government IDs, gambling account credentials or sensitive personal information through general contact channels.
We use information to operate the website, maintain security, fix technical errors, respond to enquiries, understand which guides are useful, improve page structure, prevent spam and keep content relevant to adult visitors.
Analytics are used to identify broad patterns, such as which pages are difficult to navigate or which sections visitors read most often. We do not need to identify individual visitors for normal analytics reporting.
Contact messages are used only to respond to the enquiry, investigate the issue raised, keep reasonable records of the conversation and improve service quality where appropriate.
We may use service providers for hosting, security, analytics, email delivery, spam prevention, technical maintenance or content management. These providers should only process data as needed to provide their services.
We may disclose limited information if required by law, to protect legal rights, investigate security incidents, prevent fraud, respond to valid requests from authorities or enforce website terms.
When you click an external casino or promotional link, the destination website may receive referral data and may use its own cookies or tracking tools. We are not responsible for the privacy practices of third-party websites.
Technical logs are normally kept only as long as needed for security, troubleshooting and operational reporting. Contact messages may be retained for a reasonable period so we can manage follow-up questions and maintain records of support interactions.
We use reasonable technical and organisational measures intended to reduce unauthorised access, misuse, loss and alteration. No website can guarantee absolute security, so visitors should avoid sending sensitive information through open contact forms or email.
Where data is no longer needed, we aim to delete, anonymise or aggregate it in a way that reduces privacy risk.
Depending on your location, you may have rights to request access, correction, deletion, restriction or objection regarding personal information. You may also be able to withdraw consent where processing depends on consent.
You can control many cookies through browser settings. Blocking cookies may affect analytics, saved preferences, embedded content or some website functions, but core content should remain accessible.
To make a privacy-related request, contact us through the Contacts page and provide enough detail to identify the information or interaction involved.
Review how information, cookies and technical data are handled across the website.
Read the rules for using this website and practical guidance for keeping gambling recreational.